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For a fixed monthly fee you will get an always working bike.
Need a repair? Just contact us via e-mail, the Swapfiets app, WhatsApp or phone to make an appointment. In-store or at your chosen location. We'll fix your bike within 48 hours.
Guaranteed great service on weekdays between 10:00 AM and 07:00 PM. On Saturdays and Sundays, we're available from 09:00 AM to 06:00 PM.
Pick your city and model. Schedule an appointment and collect your new ride at one of our Swapfiets stores or get it delivered within 48 hours.
We'll adjust the bike to your height and explain everything you need to know.
Get in touch. We're available via our app or the Helpdesk.
The fastest way to get help! For repairs, to sign-up, or to change your membership. Visit one of our stores. We're here to help!Find a store near you
Is your bike broken? In need of an exchange? If you need a repair, then let us know! Contact us via email, app, WhatsApp or phone. Select in-store for the fastest service, or let us know your location and we'll come to you within 48 hours.
Download the app. Schedule an appointment and we will come to repair the bike within 48 hours or swap it for another.