What we offer.
Not all products are available in all cities.
An always working bike and repair service for a fixed monthly fee.
Need a repair? Just contact us via e-mail, the Swapfiets app, WhatsApp or phone to make an appointment. In-store or at your chosen location. We'll fix your bike within 48 hours.
Guaranteed great service on weekdays between 08:00 am and 10:00 pm. On Saturday’s we're available from 09:00 am to 6:00 pm. On Sunday we are closed.
Pick your city and model. Schedule an appointment and collect your new ride at one of our Swapfiets stores or get it delivered within 48 hours.
We'll adjust the bike to your height and explain everything you need to know.
Get in touch. We're available via our app or the Helpdesk.
Not all products are available in all cities.
The fastest way to get help! For repairs, to sign-up or to change your membership. Visit one of our stores, we're here to help!
Bike broken? In need of an Exchange?
If you need a repair then let us know! Contact us via email, app, WhatsApp or phone. Select in-store for the fastest service, or let us know your location and we'll come to you within 48 hours.
Download the app. Schedule an appointment and we will come to repair the bike within 48 hours or swap it for another.